Patent-pending method
Fairness is a process problem.
Public Gripe’s dispute evaluation module is based on patent-pending methods for testing opposing positions under controlled review conditions. Private Gripe carries the evaluated matter into CRM and operational workflow.
Core ideaA dispute can be evaluated more responsibly when competing sides are analyzed under symmetric constraints and the process leaves a reviewable artifact.
Designed to preserve disagreement.
Ordinary AI summaries can be persuasive but opaque. Gripe’s method is designed to expose competing arguments, avoid outside-fact leakage, and make evaluation more inspectable.
Symmetric passes
Opposing positions are tested under comparable constraints.
State isolation
Evaluation steps can be separated so one pass does not contaminate another.
Conformance checks
The system records whether evidence, role, and process rules were followed.